ABOUT PRIDE BY SIDE

Pride by Side builds the capacities of organisations (and projects) creating outcomes for LGBTQIA+ people and communities.

In short, organisations can come to us with a challenge, and we’ll pair them with a volunteer expert who’ll support them with the skills, knowledge, or resources they need to achieve their goals.

We are the only organisation in Australia to exclusively provide bespoke, capacity-building support based on the organisation’s unique needs across the domains of:

· Impact and evaluation
· Business and governance
· User and ecosystem
· Branding and communications
· Systems and processes
· People and culture
· LGBTQIA+ perspectives and experiences

With 94% of LGBTQIA+ initiatives needing capacity-building support, our work is vital.

Pride by Side is volunteer-led and run, and we’re looking for a proactive volunteer to help lead the matching process between LGBTQIA+ organisations and experts.

ROLE OVERVIEW AND RESPONSIBILITIES

The Project Liaison Manager is a critical role that ensures LGBTQIA+ organisations and experts have a delightful and impactful experience during the lifecycle of being “paired” together.

Key responsibilities of the role that help achieve Pride by Side’s strategic goals include:

· Prioritising and managing incoming support requests.
· Working with organisations to unpack and refine their needs.
· Engaging experts with relevant skills and expertise.
· Overseeing projects once stakeholders are matched.
· Evaluating stakeholder experiences.Collating stories from both LGBTQIA+ organisations and experts to document needs and gaps.
· Helping initiatives identify and understand their own capacity needs (in conjunction with the General Manager)
· Organising opportunities to honour and recognise our experts.
· Capturing feedback from more than 60% of our initiatives and experts involved in capacity-building.
· Maintaining stakeholder and pairing information in our Notion database.
· Working closely with the General Manager and Marketing Manager.
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Commitment
This role is outcomes-focused, so there is no specific time requirement attached to this role. However, we anticipate it would average about 3–4 hours per week. Work can be completed entirely on your own schedule.
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Key Qualities and Skills

Our ideal volunteer would have a blend of the following qualities:

· Proactive and autonomous: A critical thinker able to make decisions and take decisive action.
· Adaptive and responsive: Able to pivot and adjust to varying needs and priorities.
· Root-cause thinker: Skilled in understanding underlying challenges to provide lasting support.
· People-centred: Naturally engaging, with a talent for creating welcoming and inclusive experiences.
· Process-driven: Highly attentive to detail, with a knack for managing systems and documentation.
· Community-minded: Committed to fostering positive connections and supporting LGBTQIA+ communities.
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Support and Resources

As Project Liaison Manager, you’ll have access to weekly team meetings, regular check-ins with the General Manager, and a comprehensive onboarding process. You’ll work closely with the General Manager and Marketing Manager and have the opportunity to attend quarterly board meetings to gain valuable insights.

Tools & platforms
We use Slack for team communication, Notion for databases, and Google Workspace for other collaborative work. We’ll help you build your proficiencies in these platforms if needed.

Please note: As a volunteer-led and run organisation, applicants are asked to use their own technology to perform the duties associated with this role. This includes having access to a reliable computer and internet connection.
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Benefits and learning opportunities
· Professional Development: Gain hands-on experience in program management, community engagement, and stakeholder collaboration.
· Networking and Community Connection: Build a diverse network within the LGBTQIA+ community and social impact sector (including through our Globe Membership)
· Impact-Driven Work: Make a tangible difference by supporting LGBTQIA+ initiatives to reach their goals.
· Remote and Flexible: The role is remote and allows you to work whenever and however suits you best.
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How to Apply

If you’re keen to help build the capacities of LGBTQIA+ organisations, we’d love to hear from you!

Please apply by telling us about:
· Why you’re interested in volunteering with Pride by Side.
· Your skills and experience that are relevant to the role—especially any previous volunteering experience. If you’re still building up relevant skills, that's fine—simply tell us why we should consider you instead.
· Any accommodations/needs you have to ensure our selection process is as equitable as possible for you.

Send this information to hello@pridebyside.org in any format you feel best represents you—whether it’s a traditional cover and resume, LinkedIn or something else.

We particularly encourage those who identify as LGBTQIA+, those with a disability, First Nations, and others from marginalised groups to apply.

This role is also open to individuals at various experience levels, including those looking to build new skills in program management and social impact.

Applications will be considered on a rolling basis, though we aim to shortlist, interview, and select someone for the role before the end of the year for a January 2025 start!